email

Sent: January 24, 2011 3:26:06 PM

From: Megan Gebhart

To: Ellen C

Hello Ellen,

I am a senior at MSU. I am working on a yearlong blogging project called 52 Cups of Coffee. Each week for a year, I am meeting with someone I don’t know and writing about what I learn and how I change in the process.

Scott Westerman mentioned your name the other day while we were in a meeting, he had wonderful things to say about you and suggested we meet. I was wondering if you would would be interested in having coffee with me next week. I am happy to travel to Detroit. Perhaps we could meet on you lunch break or before school starts. It’s been ages since I’ve been in an elementary school classroom!

It would be a pleasure to meet with you if your schedule is not already filled. Thank you for your time and  I look forward to hearing from you!
 
Megan

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Received: January 24, 2011 6:48:19 PM

From: Ellen

To: Megan

Megan,
I am flattered that Scott recommended me!  :)  Mornings are difficult, but I am available to meet after school on Tuesday or Wednesday next week.  School is done at 4:00 on Tuesday, and 3:00 on Wednesdays.  I can do the evening too either of those days.  If neither works, for you, let me know and we will figure something out:)  Your project sounds very interesting!

-Ellen

Cup 28: Ellen C

Saturday, February 12th / Bean & Leaf Cafe, Royal Oak / 2:00 PM

Cup 27

Person: Masaki Takahashi

Drink: Green tea from Wanderer’s Teahouse

Cup 27 started with an unexpected email.

My college newspaper ran a story about 52 Cups and Masaki Takahashi, a fellow MSU student, stumbled across it and felt compelled to email me.

It was the last line of his email that really hooked me:

“I love the idea of the blog because I am on my own mission to branch out as well. I have kept this guard up from letting people into my life and am hoping to let it down.”

This resonated with me—big time. One of the greatest things that happened to me during college was learning to let my own walls down. I came into college as a reserved freshman, but because I was 1,000 miles from home, I had to eventually open up to the people around me. Luckily, I’d made incredible friends that were supportive and the more I opened up, the better life got.

So I decided I had to meet him.  

When I walked into the teashop, I found him waiting at the counter. I introduced myself and we ordered tea—which, although a deviation from my coffee norm, I figured it was fine due to our location—and found a place to sit down. The teashop was crowded but had a comfortable atmosphere conducive to good conversation. After a few minutes of small talk, I asked him to tell me a little bit about himself.

It took him three sentences to answer my question,

“Well, I’m a Media Arts major. I’m a junior. I have a four year old son; that’s about it.”

Two things about his response caught me off guard. First of all, I never would have guessed this young 20-something year old student would have a son. And secondly, he was so nonchalant with his answer. Three sentences and a “that’s about it”? I knew there had to be more.

In his defense, he did tell me he was good at keeping his walls up.

So I continued to ask him questions until his incredible story eventually came out.

Masaki’s high school sweetheart got pregnant during their freshman year of college. It was an unexpected event and a scary time for the both of them, but they married and Masaki shifted his focus to doing everything necessary to take care of his new family. They needed money so he started working 80 hours a week, eventually dropping out of school because he couldn’t juggle a family, a job, and classes.

While the constant work kept food on the table, it took a toll on his new marriage. He thought he was doing the right thing—providing financial support, but keeping a family together takes more than just money. The strain of the situation eventually became too much and Masaki and his wife decided to split up.

As he told me this it was evident he was disappointed; both because he had lost someone he truly loved and because he felt like he’d let his family and himself down. In the process of this story he explained,

“I think I failed because I had never seen it done right.”

It wasn’t an excuse, nor was he passing the blame to someone else. He was simply stating a fact; he grew up in a rocky household and didn’t know what a stable family looked like, let alone how to create one.

Masaki, who was born in Japan, never knew his father. At the age of four, his mother, overwhelmed with single motherhood, sent Masaki to live with his aunt and uncle in America.

The transition from life in Japan to life in America—without his mom by his side—was inevitably difficult. And while the situation was better than life in Japan, it wasn’t ideal. His uncle struggled with alcohol and his home didn’t have an abundance of praise or encouragement.

By age 16, Masaki had some behavioral problems—in his words, he was a brat—and his aunt and uncle weren’t equipped to deal with these problems. They kicked him out of the house, sending him back to Japan to live with his mom.

So once again, he was shuffled across the world to a new environment. After being away for ten years—not to mention adolescence is already a treacherous period in one’s life—reconnecting with his mom was an interesting experience. Overall, he enjoyed the experience and the freedom he had to explore the city before eventually returning to graduating from high school and enrolling at Michigan State.

After growing up without a father, being sent away from his mom, growing up in a turbulent environment, and acclimating to an entirely different culture and then back again—it was understandable that he didn’t know how to raise a young family. Especially when he wasn’t expecting to have a young family in the first place.

Had I known his background in advance, I probably would have expected to meet a resentful, overwhelmed, man. He is juggling split-custody of a four year old (“the coolest kid in the world”), a full course load, and two jobs. That’s a lot for one man to handle.

But his disposition shows no trace of a troubled past. He is enthusiastic, gracious, and has a great outlook on life. I asked him how he did it—how he kept going when life got so hard. How he stayed on the right path when, without anyone supporting him, he could have easily gone down a much darker path.

His answers gave true insight to his character. He said he feels like he has something to prove to the world—and I could see the drive in his eyes. One day, he wants to look back at the years of struggles and see that all his pain was worth it. He is driven by the idea that a better life awaits him and his son, and if he can endure long enough, he will find it.

But in the meantime, he persists and holds on to his optimism. As he said, “As long as there’s a tomorrow, life is alright.”

As I talked with Masaki, I kept thinking about a quote I’d heard once, “Life is not holding a good hand; Life is playing a poor hand well.”

If I’ve learned anything in the last six months, it’s that nobody is dealt a perfect hand; we all have a unique set of issues. Seeing Masaki’s unwavering drive for a better life—despite his struggles—was an inspiration.

That drive is the reason he reached out to me. Masaki is in the process of rebuilding his life after his divorce. He wants to meet new people and get a fresh start.

He is also working on forgiveness.

Masaki has many people in his past that he could understandably be mad at, but a major lesson he’s learned is that harboring the pain and anger only makes you bitter. Instead of holding onto the resentment of his childhood, he is looking for the strength to forgive so that he can move on.

It was that thought that gave me pause.

Resentment is something that easily builds up—whether it is from a major incident, or small ones that gradually build up over time. As it builds, it starts to weigh us down; preventing us from moving forward.

It can happen unconsciously, which is why I appreciated my cup with Maskai. It forced me to think about what I’m carrying around with me and hatchets I need to bury.

Of course those are things I don’t often think about because forgiveness is hard. It’s much easier to just push those feelings to the back of my mind where I don’t have to think about them. But that doesn’t solve the problem.

Masaki is right, as hard as forgiveness can be, it’s much better than carrying resentment around for a lifetime. For him to endure great struggles and then turn around and forgive those that directly contributed to the struggles—notably an absent father and a distant mother—is remarkable.

And a valuable lesson I’ll take with me—let go, move on.

Isn’t it ironic that Masaki invites me to coffee as a way to let his walls down and in the process shows me that there are still some that I’m holding up.

.

Email

Received: February 4, 2011 12:03:17 AM

From: Masaki Takahashi

To: Megan Gebhart

Dear Megan,

I do not usually read The State News but I was at my job cleaning the Engineering building today and I saw the article about your blog and became compelled to write to you.  I love the idea of the blog because I am on my own mission to branch out as well. I have kept this guard up from letting people into my life and hoping to let it down.

If possible, I would love to meet you to talk over coffee.

Masaki Takahashi

___

Sent: February 6, 2011 6:50:58 PM

From: Megan Gebhart

To: Masaki Takahashi

Hello Masaki,

Thank you so much for the email. I am glad you happened to stumble upon the State News story. I would love to have coffee. In fact, if you’re available this week, you could be Cup 27. I am free anytime on Thursday or Friday of this week.

Let me know if that works for you!
Thanks,

megan

___

Received: February 6, 2011 10:10:08 PM

From: Masaki Takahashi

To: Megan Gebhart

Hey Megan,

Wow, I am excited and honored that I would be picked to be featured on your blog. I didn’t even think you would write back! I would be free on Thursday any time before 12:00pm (I got class at 12:40) or between 4:00pm and 6:00pm on Thursday would work for me (I have to work at 7:00) . On Friday, I work couple jobs ang get off at 8:30pm. I know that’s not a huge time span but let me know what works best for you. I could maybe take the day off work and enjoy the day with a new friend.

Hope to hear from you soon.

Masaki Takahashi

Cup 27: Masaki Takahashi

Thursday, February 10th / The Wanderer’s Teahouse / 10:30 AM

Cup 26

Person: Jim Little

Drink: Medium brewed coffee, Hazelnut blend

Snowapocalypse 2011 descended upon East Lansing, which closed school and successfully interrupted my plans to head to Detroit for Cup 26 in the process.

I wasn’t sure how I was going to carry out the week’s coffee, but as I looked at the 11 inches of snow I’d have to trudge through, I remembered hearing a story about how Jim Little, the owner of H&H Mobil, voluntarily plowed my friend’s  driveway after the last major snowfall. Included in the story was helpful advice: “You’re a business major—if you want to know about customer service, he’s the guy to talk to!”

So I called up H&H and asked for Jim. I apologized for the late notice and asked if he’d be willing to meet for coffee the next day. He said he was at the shop from 7 am to 7 pm daily, so he would be around if I stopped by. I said I’d see him around 10:30. 

While this may be obvious, I would like to point out that I don’t typically hang out at gas stations. While coffee shops have some magnetic power that draws me in on a daily basis, gas stations are places I only frequent when my gaslight starts yelling at me. I find them dingy, unwelcoming, and overly fluorescent. When I do fill-up, I typically pay at the pump and quickly get on my way.

Nevertheless, there was something intriguing about sharing a cup outside my usual realm. My intuition didn’t let me down; Cup 26 was one of the most unconventional cups yet.

I walked into the station and found Jim talking with two customers. He said hello and I introduced myself before he pointed me toward the coffee and told me to help myself. With coffee in hand, we stood in an unoccupied corner of the store—between the bathroom and the pop machine—where he asked me outright,

 “Well, what do you want to know?”

Jim, like me, studied business at Michigan State. After graduation, he had his sights set on going back into the navy as a pilot, but the uncertainty of the Vietnam War prompted him to put his business degree to work instead. He heard about an opportunity to buy a new Mobile Oil station on the corner of Hagadorn and Haslett roads and decided to venture into entrepreneurship. He had previous experience working in gas stations and figured it was a good undertaking for a couple of years. He bought the shop, named it Hagadorn and Haslett Mobile (quickly shortened to H&H) and 41 years later, he’s still running the business.

Jim, who is in his late 60s, is in the store about 12 hours a day, five days a week, plus a handful of hours on the weekend. He told me his wife can’t figure out where he gets all his energy—I couldn’t figure out how anyone could look so happy after all that work.

But the longer I was in the store, the more it made sense.

I asked him if, after 40 years in business, his customers felt like family. He gave a knowing chuckle as he motioned me to follow him over to where two customers were shooting the breeze while their cars were being repaired. He interrupted them, “Guys, would you say I know most of the customers?” The hearty response from the man, later introduced as Chuck, said it all, “Oh yeah! This is a neighborhood store; everyone I know comes here.” The other man, ironically also named Chuck, agreed. It was clear they’d been loyal customers for years.

Jim and I walked back to the corner to continue our conversation, which was interrupted moments later when the general conversation in the shop turned to the impending boat season. Jim wanted to contribute his two cents to the conversation, which somehow shifted to talk about flying. Jim mentioned he liked to fly his plane to various vacation spots and the woman behind the counter chimed in that it was a fun plane to fly, but landing it was another story.

I made the assumption that she was Jim’s wife, and I was right. She had previously worked for the Mobile Oil Corporation; they met at the station. It was that moment when I realized why Jim worked so much. H&H was more than just his job and his business—it was his social life, his family, where he felt at home. I could see how. After just 20 minutes, the camaraderie in the shop won me over.

I was quietly observing the proceedings—taking note of how it oddly felt like I was in the middle of a sitcom—when suddenly, an employee behind the counter gets a call. There was a car stuck on the train tracks. With three other towing guys out on calls, it was Jim’s job to go get her moved. With the agility of a man half his age, Jim sprung into action. He rushed out of the shop to check on something, but ran back calling through the open door, “You want to come? You can see how I spend my days.”

I sprinted out of the store, completely caught off guard by the drastic change of events. I tossed my coffee into one of the bins by the pump as I watched Jim quickly look both ways before jaywalking across the busy street, holding back traffic so I could follow him across to the impound lot.

We jumped into his truck and were on our way out of the lot when he got an update through the radio. The car—luckily—was no longer stuck.

So we parked the car and walked back to the station. As my heartbeat slowly returned to normal, I asked him what he’s learned after 40 years in business.

“Work hard, stay healthy, have good luck.”

It was basic advice, but it’s advice that’s been good to Jim.

His business model is just as simple. Jim said the key to his business is to be there when people drop their cars off in the morning and be there when they pick them up. Say thank you, treat customers right, and offer a quality product. They don’t advertise: they don’t need to.

Our conversation ended when an older man, probably somewhere in his 80s, walked in and said hello. He’d brought his car in for service. Jim told him to grab a coffee; he’d give him a ride home in a second. It was evident this wasn’t the first time Jim had given him a ride, and I was sure Jim would go back to pick him up once his car was finished.

Walking out to my car, I reflected on the experience. I’d had a great time, but it wasn’t until later that day that the series of disjointed events at H&H made sense.

My neglected, winter-worn car was in dire need of an oil change. I could have had H&H do it, but old habits dies hard. Without second thought, I headed down the road to the franchise service shop I’ve been to at least a dozen times. When I walked up to the counter, the man asked if I’d been in before.

This happens every time. Never has anyone there remembered my name, offered me a ride, or asked about my family. They know me as a 1998 Jeep Grand Cherokee, not Megan.

That’s when it hit me, the moment Cup 26 made sense. As the characters in Cheers know, it’s nice to have a place where everybody—or at least somebody—knows your name. Especially in today’s increasingly technological world with self-checkout, pay at the pump, online banking, online shopping, email, etc.

Life is faster than ever, but it can also be isolating.

Jim’s story showed me the power of going out of your way to make a connection with someone—to say hello, to listen.

And I know I’ll be back to H&H. Because when life is going a hundred miles an hour and getting gas is the last thing I want to do, it’s nice to hear someone say,

"Thanks Megan, have a great day."