Phone call

Made: February 3, 2011 4:07 PM

To: H&H Mobile

Me: Hi Jim,

My name is Megan and I am a marketing major at MSU. I got your name from a friend of mine. I am working on a project where each week for a year, I have coffee with someone I don’t know and write about what I learn in the process.

I know this is late notice, but would you be free to meet tomorrow for coffee to tell me more about what you do and how you got to where you are?

Jim: Sure. I’m at the shop from 7 to 7 everyday. How about tomorrow around 10? 

Cup 26: Jim Little

Friday, February 4th / H&H Mobile in Lansing / 10:30 AM

Cup 25

Person: Betsy Miner-Swartz

Drink: House coffee from Edmund’s

By the time I got to the Edmund’s, I was 15 minutes late and flustered from an unexpectedly hectic afternoon. I had let Betsy know of my delay, but that didn’t loosen the knot in my stomach knowing I potentially ruined the first impression.

I rushed into the restaurant and spotted Betsy immediately. She was patiently waiting at a booth, the sunlight streaming in from the tall windows facing Michigan Avenue, cup of coffee in hand.

“Betsy! I am so sorry for being late”

Her response was untroubled and lifted the worry off my shoulders, “I think there are worse things than having to sit and enjoy a cup of coffee for 15 minutes.” I knew immediately I was going to like Betsy, and with the mayhem of the day behind me, I was ready to slow down and enjoy good coffee in good company. 

Betsy is a communications specialist with Gift of Life Michigan. Since 2009, she has worked diligently to both promote statewide organ, eye and tissue donation and grow the Michigan Organ Donor Registry. It is an important job because Michigan has fallen behind the national average in terms of number of registered donors. Michigan also has 2,993 residents waiting for transplants.

As we were discussing the nature of the issue, Betsy fidgeted with her cell phone, which had a ‘Donate Life’ sticker prominently displayed on the back. It is clear this is more than just a job to her; it is a mission to save lives.

It’s also not a position she ever expected to be in. To say Betsy’s life has drastically changed over the past decade is putting it mildly.

In 1986, Betsy graduated with a Journalism degree from Central Michigan University. Three days later, she found herself navigating the real-world newsroom at the Sturgis Journal. She’d known she wanted to be a journalist since high school and was determined to build a strong career.  It wasn’t long before her writing skills and work ethic landed her a gig in Port Huron, then at the Lansing State Journal.

For more than 15 years, she worked at the State Journal, moving up through the news ranks, collecting awards and accolades along the way. After a series of promotions, Betsy found herself running the news desk—feeling more pressure than ever before.

It was the most challenging role of her career, especially with the uncertain future of print media, but Betsy had always been able to handle high stress situations. She knew she could make it work.

But then something happened in her personal life that changed everything. In 2005, her father was diagnosed with pancreatic cancer.

The diagnosis was completely unexpected. At age 67, Betsy’s father was in great health. He should have had years of life left to live. It was difficult news and Betsy, the oldest of three daughters, responded by taking an active role in his treatment and providing support for her mother.

It was soon clear she had too much on her plate. That’s when Betsy’s partner of seven years, Robin Miner-Swartz, encouraged Betsy to do something she never would have considered — quit her job. Robin also worked at the State Journal, which was a job that offered full benefits for domestic partners. It was an important decision and one Betsy is evidently grateful Robin helped her make. She turned in her resignation letter and shifted her priorities to what really mattered.

As Betsy said, if you had to get cancer, pancreatic isn’t the type you’d choose. She braced herself for the worst and, sadly, lost her father in 2006. Then, as if dealing with the loss of her father wasn’t hard enough, her 66-year-old mother was diagnosed with stage four ovarian cancer a year and a half later; she passed away in 2009.

It was heart-rending to hear her story and impossible for me to fathom what it must have been like going through such an experience. I wasn’t sure how to respond, but eventually settled on asking her how she did it — how she climbed the Mount Everest of life challenges.

“I focused on one thing at a time.”

She said she chose one thing — the most important thing on her to-do list, and did it. That might mean taking a shower, it might mean driving to the funeral home to plan a funeral. When she finished that task, she moved on to the next most important task. She didn’t think about the bigger picture because it was too overwhelming, the stress would have broken her down. But that wasn’t an option — she had to find a way to make it through. So with focus, and the support of Robin at her side, she kept going.

Today as she looks back, it is clear her life has been transformed by the experience. Her outlook on life is different. Her priorities have changed. 

Betsy said grief shapes us. She said without the adversity in her career and personal life, she wouldn’t be able to appreciate the satisfying life she has now. Each day she wakes up thankful for another day and the blessings it will bring.

Betsy also said she firmly believes that everything happens for a reason. While losing her parents was the hardest thing she’s ever endured, without the experience she wouldn’t have quit her job and now be working in a field that literally helps save lives every single day. When she was ready to go back to work, a friend at Gift of Life Michigan contacted her about an available position. Betsy decided it was the right fit and hasn’t looked back since. 

Grief, heartache and loss are inevitable. We often can’t predict what will happen, or when, but what I learned from Betsy is that we get to choose how we are going to deal with the challenges life brings. Betsy decided to tackle adversity head on, decided she was going to find the strength to keep going until the worst was over.

That’s what I gained from Cup 25 — strength to keep going.

I know life will throw twists and turns my way — that I’ll encounter plenty of rough spots along my journey — but keeping Betsy’s story with me will be a powerful reminder that with the right attitude and the right people at my side, I can find the strength to endure anything. It’s just a matter of focusing on one thing at a time.

And trusting every cloud has a silver lining.

Email

Sent: January 23, 2011 6:57:46 PM

From: Megan Gebhart

To: Betsy Miner-Swartz

Hi Betsy,

I am a senior at MSU and a friend of Robin. I am working on a year-long blogging project titled 52 Cups of Coffee (http://www.52cups.tumblr.com). Each week for a year, I’m having coffee with someone I don’t know and writing about what I learn in the process.

I have heard wonderful things about you from both Robin and Scott Westerman and would love to meet over coffee if you are interested. I am free this Thursday morning, all day Thursday and anytime this weekend.

I look forward to hearing from you,

megan

___

Received: January 24, 2011 1:44:02 PM

From: Betsy Miner-Swartz

To: Megan Gebhart

Hi Megan,

Yes, indeed, I’m happy to meet with you for coffee. The only day this week that I’m free is Friday. If that doesn’t work, we could look into next week.

Cheers…
Betsy

___

Sent: January 23, 2011 6:57:46 PM

From: Megan Gebhart

To: Betsy Miner-Swartz

Hi Betsy,

I’m so glad you’re willing to meet! I am free Friday after 1 pm. Is there a time and place that works best for you?

I’m looking forward to it!

megan

Cup 25: Robin Miner-Swartz

Friday, January 28th / Edmund’s Pastime / 3:00 PM

Cup 24

Person: Angela Shetler

Drink: Starbucks venti coffee to go

I’d set my alarm early enough to run to the corner Starbucks and back before nine. I hadn’t gotten used to the early morning routine of the semester and knew waking up would require something stronger than what my puny coffee maker could brew. Once back in my room, I sat down at my computer and got ready to chat.

Angela Shetler was also drinking coffee at her computer; and likely just as tired, but for the opposite reason. Halfway around the world, it was 11 pm, and Angela was finishing a busy day teaching English in a Japanese high school.

After graduating from Michigan State’s Professional Writing Program in 2005, Angela found a job writing copy for the American Cancer Society. She enjoyed her job, and she was good at it, but her husband (also an MSU grad) wanted an adventure abroad. They knew if waiting too long to travel abroad—they would get comfortable in their careers and never leave the US. So they decided to apply for to the Japan Exchange and Teaching (JET) Programme.

With the applications submitted, Angela and her husband began a waiting game to see what the next chapter of their lives would bring. Weeks later, when the acceptance letters arrived, they sold their furniture, packed their suitcases, and moved 6,000 miles away to start new jobs in a very foreign place.

Luckily, with the magic of technology, Angela stayed connected with her American friends, which is how we originally met. We found each other on Twitter and had a few friendly exchanges. Nothing too substantial, but enough to know she was living in Japan. This fascinated me because ,although I’m fairly adventurous when it comes to travel and moving far from home, I’m not sure I could brave moving to Japan.

I had hoped to meet up with her while she was home for the holidays, but I was home in Wyoming by the time she made it back to Michigan. I considered a weekend trip to Japan for coffee—but decided Skype was a more economical decision.

So that’s how Angela and I shared cup 24, which is easily one of the most peculiar cups I’ve had thus far. Not because of Angela (she’s awesome), but rather the process. After 23 cups of coffee, I’ve grown accustomed to the process of meeting someone new for coffee and this meeting broke all the rules. There wasn’t the typical—hi, are you Angela?—exchange followed by a handshake and hello. There also wasn’t a coffee shop ambiance or ability to read body language (which is more important than I had realized). Our conversation was confined to a 3 by 4 inch image on a computer screen.

Despite the differences, it was still a great experience. The conversation started rolling when Angela told me about the differences between the two cultures. It was a reminder that we get so caught up in our own cultural norms, we forget people in other cultures often live vastly different lifestyles.

For example, she made the coffee she was drinking with a single serving coffee filter that she placed on top of her cup and filled with hot water. She held it up to her camera so I knew what she was talking about—it was a smart little contraption and something I’d never seen in the US.

She explained that the Japanese don’t use coffee as essential morning fuel like Americans do. They drink it mid-afternoon, and if they buy it in a store, they drink it in the store—no grabbing a cup in the middle of the afternoon commute. In fact, that’s what they do with all food and drink, they consume it where it’s made. For that reason, their cars don’t have cup holders and the convenience stores always have places to sit.

They also aren’t big on peanut butter, cereal, or really sweet foods (although Angela has found 43 different flavors of Kit Kats). Another surprising fact, which I found shocking, seeing as I’m a normal college kid, is that Facebook isn’t big there. Japanese teens use other social networking sites that allow for more anonymity. They are a homogeneous culture that values the group over the individual. It is common that school or work performance is based on group achievement rather than individual achievement, which is more common in the US.

Hearing about the differences was interesting because it revealed how drastic Angela’s life changed when she moved. It wasn’t just a few small changes like coffee and technology, she had fully submersed herself in a new culture, which you can’t do without getting a few bumps and bruises in the process.

When she left the US, she didn’t know speak Japanese, which essentially made her illiterate as she tried to navigate the streets of her new home. In addition to that, blond-haired and blued-eyed women are a rare sight in Japan. It was common to have locals stop to stare and babies look at her in wonderment. Of course, she had an idea of what she was getting into. Before leaving she had done her reasearch read about the four stages of culture shock, but that didn’t make it much easier. It helped that she had her husband with her. Together they had signed up for an adventure, and knew the adjustment period was a price they had to pay for the experience.

Now, almost three years later, their adventure is ending and they are preparing for a new one. Once the school year is over, they are moving to Australia where Angela will pursue a Masters degree. Her original plan for grad school was MSU. She was comfortable with the school and knew it was a good option. But that was before the Japan experience.

 When I asked her how moving to Japan had changed her, she said this,

“The experience has made me comfortable with being uncomfortable.”

Three years ago, she didn’t have what it would take to move to Australia for grad school. But challenging herself to move to Japan revealed her strengths and capabilities. Overcoming the struggles helped her realize she could tackle more than she thought.

I could relate to her statement. I left the Wyoming town I grew up in for the unknowns of Michigan and faced a few hurdles of my own in the transition. Despite that, I have had a incredible four years at MSU and learned that so often, the most rewarding things in life are those that are most challenging.

Just because I learned that lesson firsthand doesn’t mean I wasn’t happy to have a reminder. The thing about change is that if you wait long enough, the uncomfortable eventually becomes comfortable. After four years, I feel right at home in Michigan and frankly; the idea of uprooting to a new location and starting from scratch again isn’t exactly appealing.

I had that thought a few days before I met with Angela and it scared me a little. I’d been planning on moving to a big city so when the idea to stay closer to the Midwest—where things are familiar—popped into my head, I was surprised. And a little worried. Was I losing my courage? Was I thinking about settling? Was I really considering the comfortable route over the adventurous one?

While I don’t know where I’ll end up in a year, I do know this: at the end of my life, I’d rather look back on adventurous memories than comfortable ones.

Cup 24 was a reminder that you have to constantly work to stay comfortable with being uncomfortable.

That doesn’t necessarily mean moving to a foreign country like Angela. It means staying open to trying new things, taking risks, and finding new challenges instead of getting stuck in the comfortable routines of life. Because the ability to explore difficult situations is like a muscle. If you stop exercising the ability, it loses strength.

If I start choosing the easy route over the one with a few twists and turns, I’ll never discover just how far I can really go and miss remarkable experiences in the process.

That sounds a lot worse than a little culture shock.